Every employee is a unique individual. Each employee brings life experiences that have shaped personal identity. So, what employees do always makes sense to them—or they would not do it. Then organizations put these individuals in a “team” with employees whose backgrounds are very different from theirs. And we expect them to work together effectively. High-performance teams are committed to a shared purpose and goals, have open, effective communication, share mutual accountability for the team’s performance, and are committed to continuous improvement.

Everyone wants high-performance teams, but they require leaders who understand and are capable of leading their teams through multiple natural obstacles.

Learning Objectives:

• Define what a team is


• Justify why organizations have teams


• Outline the stages of a team’s development


• List the key building blocks of teamwork


• Determine your team's greatest opportunity for improving teamwork by utilizing an assessment


• Describe what you’d like your team to be


• Identify your opportunities as a team leader


• Recognize the team behaviors that you want to be repeated