Prior to founding his own firm 20 years ago, Pete had 15 years of extensive experience at the plant, divisional, and corporate levels in the Human Resource and Customer Satisfaction fields. Pete held leadership positions – to include the V.P. of Human Resources and Quality – with Allied Signal, Imperial Chemical Industries, Reynolds Metals, and Charter Medical.

A significant amount of Pete’s experience has involved working within and consulting with rapidly growing organizations to include:

• completely developing the human resource function and staffing a 300 person manufacturing facility to become fully operational in seven months
• creating and delivering the human resource services necessary to support a for-profit hospital management firm’s international growth from 18 to 85 hospitals with the addition of 8,000 employees over an 8 year period
• implementing a customer loyalty enhancement and recovery program for the world’s premier international data storage provider while the company was doubling in size.

Pete also frequently creates and facilitates a wide variety of leadership development programs for organizations such as the American Management Association, The Georgia Employers’ Association & The Community Bankers’ Association — “Strategic Planning”, “Moving from an Operational Manager to a Strategic Thinker”, “Managing Organizational Change”, “Profiting from Total Service Leadership”, “Talent Management” and “Implementing & Utilizing the Proper H.R. Metrics.” Employees from over 4,500 organizations have benefited from Pete’s experience and insightful perspectives.

Pete holds a B.A. degree in Psychology from Emory and Henry College and Masters Degree in both Business Administration and Industrial Psychology from Virginia Commonwealth University.

About Us: The Focus Group is a management consulting firm assisting organizations in the achievement of their corporate strategies through four [4] core disciplines:

• Clarifying Your Business Strategy
• Enhancing Your Leadership & Management Teams’ Effectiveness
• Positioning Your HR Processes as a Strategic Advantage
• Increasing Customer Satisfaction & Loyalty

The Focus Group has provided these strategically focused consulting and training services to manufacturing and service organizations across the U.S, Canada, Caribbean, Europe, and the Middle East.